Category Archives: testimonials

Tea spill carpet repair– Maidstone, Kent

Paul is a first class surgeon. He is knowledgeable, courteous, and dedicated. He performed a transplant on the plain pale green carpet in our living room which showed his artful skills with a scalpel and needle as well as other magic from his extensive black box. It is such a pleasure to see an expert at work, especially in our age of superficial / inadequate solutions provided by “pretenders.” Paul is a genuine gem. He really should be cloned as we need more truly capable people.

Highest recommendation,

The Thompsons

Iron burn repair, Moseley, Birmingham

Having knocked the iron of its board and onto the middle of my living room floor in my rented house I instantly panicked thinking how in the world am I going to fix this! Thankfully I contacted the carpet surgeon, Paul who, once seeing the damage though photos assured me that this was something that he had dealt with before and was hopeful that it could be rectified.

On the phone I found Paul very knowledgeable and so refreshingly accommodating in working around my busy schedule. In fact this level of professionalism was only surpassed by the quality and care shown in his work! I was amazed by the results – you would honestly never know anything had happened!

I would highly recommend the Carpet Surgeon if you want an experienced specialist that offers amazing service and good value for money.

Helen, Birmingham

carpet repair Wolverhampton

“I got back from work one evening to realise I had left the iron on. Not only had I left it on, it had also slipped off the ironing board and burnt an iron mark straight through the carpet. As I live in a rented accommodation I assumed I was going to lose all my deposit to get this fixed. On the off chance I gave Paul a call and he managed to repair the carpet burn which now looks as good as new! It took less than an hour and I was pleasantly surprised at how little it cost. I would highly recommend Paul and I wouldn’t hesitate to use him again”.

Kind Regards

Tom Mills
Recruitment Consultant

Quality and professionalism

Harvey Nichols

Having searched Scotland for a specialist carpet repair service with no success I eventually found Carpet Surgeon by chance on the internet. Despite being based outside Birmingham Paul & Graeme travelled to Edinburgh to work nightshifts on the repair of carpets across three retail floors. They dealt with a range of issues including split seams, tenting, fraying and small holes. I cannot speak highly enough of the quality of their work and professionalism and without doubt they have brought a new lease of life to the carpets”. If I require carpet repairs in the future I will definitely be calling  Carpet Surgeon.

Kind regards 

Fiona Kinnaird| Finance & Operations Manager | 

Harvey Nichols Regional Stores Ltd

 

 

Carpet Whizz! Professional, polite and a pleasure!

Dear Paul,I would just like to say thank you so much for the absolutely amazing job you did repairing the multiple pulls in the carpet yesterday. I truly had no idea it would turn out so well and I am very grateful. It looks like a brand new carpet.
Due to my furry felines and their habits I am sure I will be in touch again in the future. I will definitely be recommending your professional service to my family and friends. It would be a pleasure to keep in touch.
Kind regards and many, many thanks again
Sarah Jones

Excellent job Carpet cut – South East London

Paul was punctual, honest and professional. He did give me advice in spate of the chance that I’m not going to ask him to come. But I did and I don’t regret it. He didn’t cut the carpet, he re- tufted it, so it was in my favour. He did an excellent job. I recommend to anyone who has problem with any carpet. Thank you Paul!

Victor k . (South East London)

Turned out so well – Pet Damage repaired London

I would just like to say thank you so much for the absolutely amazing job you did repairing the multiple pulls in the carpet yesterday. I truly had no idea it would turn out so well and I am very grateful. It looks like a brand new carpet.

Due to my furry felines and their habits I am sure I will be in touch again in the future. I will definitely be recommending your professional service to my family and friends. It would be a pleasure to keep in touch.

Kind regards and many, many thanks again

Sarah Jones (London)